Shipping and return policies for Efficient Space

Shipping Info
Efficient Space ships via Australia Post and via our distributer Wordandsound in Hamburg, Germany.

Orders are shipped within 3 working days, the delivery time will be dictated by your location and the shipping location.

Please check the shipping date / release date on your purchase as you may be purchasing a pre-order due for release up to a month in advance.

If your item needs to be re-shipped due to incorrect address you will be responsible for any additional shipping charges.

Depending on where you live you may incur a Customs Duty or import VAT for goods sent from abroad. We will avoid this where possible. We are not responsible for any additional fees.
Return Policy
We have an exchange only return policy.

If your item/s arrive damaged
We do our best to ship our records using purpose made record mailers. Please provide a description including a photo. We understand that mail handlers can be rough / packages are left in the sun and and records do arrive bent from time to time.

If your item is faulty
We try our best to ensure our records of a high quality however some issues are unavoidable on our end. Please email us and tell us about the fault so it can be resolved.